Dovea
Support
Write to support@tonyc.link – in English or German. It helps to include your device, the app version (Profile → Settings, at the bottom) and what you were trying to do. I usually reply within two working days.
Frequently asked questions
How do I connect with my partner?
One of you creates a 6-character code in the app, the other enters it on their phone. The code is valid for 24 hours; if it has expired, simply create a new one. You can use Dovea on your own before that – whatever you added is kept when you connect.
My partner's entries don't show up.
Dovea saves on the device first and syncs as soon as there is a connection. Check both phones' internet connection and open the app once. On some Android phones it helps to exempt Dovea from battery optimization so notifications arrive on time.
Does Premium cover both of us?
Yes. One subscription covers the whole couple. If one of you buys it, Premium is active for the other as well once you are connected.
How do I restore a purchase?
Open the Premium screen in the app and tap "Restore". Make sure you are signed in to the store with the account you bought it with.
How do I cancel Premium?
The store manages subscriptions: on Android in the Play Store under Profile → Payments & subscriptions → Subscriptions, on iPhone under Settings → your name → Subscriptions. Premium stays active until the end of the paid period.
We broke up. What happens to our data?
"Leave Couple" in the settings ends the connection; each of you keeps your own account. The server deletes your shared data automatically.
How do I delete my account?
In the app under Profile → Settings → Danger Zone → Delete Account. All details, and the way without the app: Delete account.